Our customer support team is available to assist with product questions, order concerns, delivery updates, returns, and general store information.
Brand: Orlaviaea™
Email: service@orlaviaea.com
Phone: (949) 338-5242
Mailing Address: 501 W 1st St, Los Angeles, CA 90012, United States
When contacting us about an existing order, please include your order reference, the email address used at checkout, and a brief explanation of the issue. Photos or short videos may be requested when they are necessary to evaluate a damaged, defective, or incorrect item.
Messages are reviewed in the order they are received. Sending multiple messages about the same issue may delay review, so we recommend replying within the same email conversation whenever possible.
Our mailing address is provided for correspondence. Products should not be returned to this address unless our support team has issued return instructions.